Need help?
Frequently Asked Questions
Unfortunately no. We operate from our humble home studio, but it would be a dream to one day have a physical store!
We ship to Canada and the US only, but we do private international order— just email us!
No problem. You have 24-48 hours to email us with your edit. (ex. shipping address, adding items to the order...)
Sure, you have 24 hours to change your mind!
Orders are processed within 2 to 4 business days. If you're in a rush, we recommend you to choose expedited tracked shipping at checkout.
We have a few options for you to choose, both trackable and untrackable. Please see our Shipping page for more details.
For markets outside of Canada, the prices are set to dynamic currency conversion, meaning they change based on the currency exchange rate of the day.
We accept unused, unopened items for returns and exchanges within 14 days of purchase. We may ask for a photograph proof for damage check prior to starting a return process. Please check our Return policy page for more information.
The mission of Paper and Rice Co. is to create cards and prints for all occasions and people, and Asian culture being the heart and soul of it. Our experiences are more universal than you think, so you'll find cards you can relate to regardless whether you're Asian or not!
Expect other non-paper products in the future! We're working on it!
Yes, totally. If you have a cool awesome project with us in mind, send us an email and we shall discuss!
Yes! We are looking for retailers who are interested to stock my cards! Send us an email and tell me about your shop!
We help you write a personalized message in a card of your choosing and we will mail it to your friends and family. Think of it like sending a special bouquet of flowers to someone. It also saves you time if there's a special occasion coming soon.
We accept Mastercard, Visa, PayPal ,Shop Pay, Apple Pay, and Google Pay.
If schedule permits, yes you can. Email us at hello@paperandriceco.com and we shall see!